I recently swapped out all three (3) of my tv boxes and now, my phone (Samsung Galaxy S7 Edge) and the Xfinity website no longer shows us as having TV service! We have the Triple Play bundle (TV, Internet, and Phone). I would use the app on the phone if ever we had issues with the signal (unfortunately, I've used it a lot!) but now, I can't! I've uninstalled the app and reinstalled it numerous times. I am beside myself dealing with this tech from Xfinity's Tier2 Support team! Even online, when I go to look at my account, all that is showing is Internet and Voice (phone). Has anyone out there had a similar issue?!?! If so, please help!
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