Received my XB6 Technicolor Gateway yesterday. I was told at the comcast service center where I picked it up to go to support chat and have them order me the backup battery for it since I have Phone service. Spent the last 15 or so minutes chatting, and was told that Xfinity does not have backup batteries for those gateways...
If that is the case, why provide that gateway, since federal regulations require a provider to supply a battery for Phone backup in case of power outages?
I have the Technicolor CGM4140COM XB6
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