I just moved to a new home, and while I've had Comcast for 5+ years prior to moving, we're in a new area of town.
I was having some speed issues this morning (100Kb/s download), and got on chat support on my cell phone to see if there was anything happening in the area. The rep on chat did a modem reset and that seemed to resolve the issue, but then she said that she was sending an "Advance signal" to my modem which would "remove static from the connectivity" and it's used for high speed connections (I'm on the 200MB/s plan).
Is this nonsense, or is this an actual thing? I've never heard of this before, and while I believe she was making up something to make me feel better, she insisted this was a thing. Seems like if there was really a signal to remove static that it would be sent everywhere, right?
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