I can not access my account at all. It will not let me change the account info or create a new account or access the old account. I've called over 3 times now and each time they've told me to wait 24 hours for the system to process it with absolutly nothing changing in 24 hours then I call again and we do this.... again. I'm trying the web so I can have some sort of log of events instead of jumping through the same hoops over and over.
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