Xfinity doesn't care, because they get paid and they couldn't care less where the money comes from.
I am currently dealing with this same issue. Had someone purchase several iPhones and plans through my account almost a YEAR ago. Was told it was taken care of, and here we are. Trying my 3rd call today just to get the fraudsters credit card taken off my account.
Xfinity Mobile being its own company or section or w/e is ridiculous. When this first happened I was transfered back and forth between companies and no one had any idea what was going on.
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