I'm having the same issue. I moved into a different Comcast region(UT to MN). My original account in UT wasn't shut down when I originally asked to cancel it. So for a few weeks we had 2 active accounts. Eventually UT account was shut down. When I went to create a new account online for our MN account, myxfinity offered both of my locations attached to my old login info. They were both available in a dropdown. So I went to that dropdown to pick my new address to set up billing, etc. But now it's been a month, UT is showing as not active, but still in the dropdown. And when I'm in the MN account I can only access "purchased" shows (I have no purchased shows). How do I activate live tv and ondemand type programming?
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