Tried this all this morning. Interesting. Reminded me of yet another anomaly that shows up intermitently. I followed your procedure and from a restart it was fine. Permanent fix? We'll see. But since you did mention your doubt about it surviving a cold boot I tried that. I went to the toolbar vault tab as per my usual approach. When I clicked on it I got a tiny little dialogue box saying "restart needed". Pretty curious since I had just started the computer! So I went to the Norton Security Online main program but rather than sign in at the top I went to the Online Security tab at the bottom and opened it to access the password vault tab and sign in from there. It worked perfectly. In fact it did not ask for two sign ins like it typically does these days, one for the online vault and one for the local vault. Just a sign in for the local vault.
As for the auto fill of passwords I just want to say that I had started to uncheck the auto-submit because it would in some cases create and loop of filling, rejecting, filling, rejecting, until I told the vault to ignoire the page so that I could manually fill in. Credit card websites seem particularly bad. Ironically auto submit on the Xfinity website consistently yields an "unable to locate web page" screen. T- Mobile completely rejects but stays still long enough for me to try my erase the last digit trick. It erases it but the cursor jumps to the beginning of the phone numer, which is still there but seemingly unseen. I jump back to the end and fill in the last digit but from the beginning of my erasing one number trick it has erased the entire password as well. Ebay rejects the sign in and flips quickly through some help page that must ask for my email address, I'm not sure it goes so fast, which must also be auto filled and submitted because then I end up on a page that says "An eBay account with this email already exists". Capital One completely ignores the auto fill, nothing is submitted. If I hit the sign in tab it asks me to fill in the fields that are sitting there filled in. Chase is a total hit and miss affair. Sometimes it works, sometimes it's just like Capital One.
Anyway, you get the idea. By the way. all of that I went through after making sure the auto submit was checked. Thanks.
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It seems to be getting worse and worse. And , yes, I've uninstalled and re-installed several times. First off it seems like every day there's another website that doesn't accept the auto fill for sign ins. Some I can fool be erasing the last letter or digit and typing it back in. Of course I often need to go into the vault to see what the password is. Totally defeats the purpose. Sometimes I must erase the entire field and re-enter. Often it seems that the auto fill, even if I do one of the above, triggers a captcha and this is really like being condemned to hll sometimes. I've had to go through as many as 6 or 7 of these before it accepts that I'm human.
Secondly is the unending problems with even opening the password vault. Like this morning. Open up IE 11.847 and click on the vault button on the toolbar and nothing happens. Go to the hidden icons in the tray and open the Norton Security, go into online safety and click on the vault from there : nothing. Go on line and sign into My Norton and I can get into the online vault and see everything. But still no auto fill any where. Still no response from the toolbar. After signing in online I was able to get the "Toolbar Options" button on the toolbar to "open password manager settings". Which opens a dialogue box saying that my vault isn't open , please sign in. Then, finally, the vault auto fill works online. I know this is a freebie and like they say, you get what you pay for. But I would think that as big a company as Comcast is they could get a better security program to give their customers. This is pathetic and only getting worse. Seems everday is a gamble on what will work and what won't. It shouldn't take me 15 minutes to get it working every day.
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