I was recently at Walmart and came across an Xfinity representative who approched me and offered to look up any new promotions that I may be elgible for. I said sure and he handed me his handheld computer (I think it was an iPad) and I typed in my last 4 digits of my SSN. It came back as unknown. I tried a couple more times with no luck. He then asked for my license, which he then scanned and that also did not find a match. He then said sorry he couldn't do anything and suggested I call Xfinity to check for any eligible promotions.
Does this sound like a legitimate way to identify your customers? I am now concerned that this person was not a true Xfinity rep and may have just gathered my personal info by associating my last 4 digits of SSN and my license. Any advice on how to validate that this was a legitimage encounter would greatly be appreciated. I have not yet contacted Walmart to validate that they did have an Xfinity rep at that store, but I am thinking I better.
... View more