1. Xfinity webpage doesn’t work well on mobile devices so use an actual computer.
2. Xfinity lets you make multiple email user accounts and will randomly associate one of these email accounts with your hbo.com/activate xfinity page. Try logging in using each of your accounts until one works. The xfinity customer support isn’t always correct about which account is right.
Good luck, f the galactic federation and wubbalubbadubdub.
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