I was tranferred to 7 different people yesterday. Hung up on once. And I was lied to at least twice.
Still wasn't able to switch to only internet after they tried to charge me $10/month for modem rental when I own my own modem. No matter what I did, they wanted an extra $10/month from me. That's when I decided to go to internet only and watch Amazon Prime and Netflix. Well... checked my account today. TV is still active. I think I was lied to again. Comcast was getting $130/month from me. They wanted to get $140/month. Now they're going to get only $50/month (as one lady promised me) for internet only. If I have to waste more time on this, I will cut comcast completely and go with AT&T.
IMHO, this corporation has gotten too large to care at all about customers.
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