Hi, we had the exact same situation happened to us after further investigation with a lot of hassle my bank finally found out that we were paying another woman's bill for 9 months. My wife noticed the charges but thought I might have ordered some weird package. I tried contacting Comcast they told me to contact my bank my bank said no it was Comcast charging me so they would not refund the money so we're out $900. I'm sure it's this happened to other people when I find out I'm going to hire an attorney.
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