Hello, I have had Comcast email for many years and all of the sudden it stopped receiving emails on Jan 9, 2018; however, I can send out emails. No XFinity agents can help yet; they keep sending us to higher tier, but no fix. I do not have any other email connected. I use Windows 10 operating system and I go directly to XFinity website to log in. I tried the XFinity app, but still not receiving emails. I've tried it on Google Chrome and Mozilla FireFox and it doesn't work. What should I do?? Thank you.
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