From all I can tell, Xfinity has moved beyond Beta with this (at least in my area). We subscribed to this a few weeks ago, and now have some experience. I don't know how many users there are because there is very little knowledge available in the forums at this point. This thread seems the most applicable although it is specifically titled 'Beta'. Please advise whether it makes sense to continue this thread, or open a new one to facilitate discussion with other [non-Beta] users.
I think there is some confusion between "Instant TV" and the normal Xfinity Streaming. Although they use the same streaming app, the service is quite different. With "Instant TV", you need NO Xfinity hardware (aside from the modem that facilitates your internet service), and you can always provide your own modem. We have chosen to use Roku's as our primary appliances, although it is also possible to access through a Tablet, or Laptop.
We currently have a problem with the record functionality that is actively being worked on by Comcast engineering. We can initiate series recordings, and they record and playback fine. There is a problem when trying to initiate an immediate recording of a single episode that is currently live.
Note: The Cloud Recording feature of Instant TV is NOT affected by the lawsuit that removed record functionality from the X1 users who also use the Xfinity streaming app. This is extremely confusing even to the Xfinity CSR's.
I would like to reiterate some observations made earlier by Beta users regarding shortcomings of Instant TV.
1. Not being able to pause a live program is a pain. There should not be a technical reason for this. As long as you have not exceeded the 20 hour quota (and 2 concurrent recordings), why not facilitate simutaneous record / playback?
2. During playback, the video blanks when engaging FF or REW. As previously described, this is a major pain when skipping commercials. There is a +/- 30 second skip feature on the Android app, but not on the Roku version (which is still Beta). The only way to skip is to watch the time advance while in FF mode, and guess how long the break may be.
I am optimistic that this service can readily improve and that these issues are not fundamental. We have been basically pleased so far, and this provides a very slim package for basic local with recording functionality on an internet only plan. You can add on additional channel packages, but then the monthly fees rapidly approach the non-slim X1 cable plans, and it is more than we need.
Any other current [non-Beta?] users of this service?
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