I am moving to a new house and want to transfer my comcast service. I was first told the new address was unservicable because of a past non-payment. I took my lease and ID to the comcast office and they said it was unservicable because the home has never had service before. The home is less that a half mile off a major highway with houses on the street. The did a site visit and said it is too far from the plant to get service, is this even true? How can i escalate this? What is the number? I signed the lease with the knowledge i had been provided by comcast that the location had service but there was an outstanding balance. Now i am in a bad position because i walk from home. Please help!
... View more