Power levels look better now. I have not noticed the connection drop yet.
I'm still worried my power levels will creep up when it gets hot in a few months, but ill just have to see then.
Thank you for the input.
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I have had a on-going connection drop issue for years now.
It's random, but on average occures every few hours though it can be as much as a few times an hour, or as little as a few times a day. It's only disconnected for 1-3 mintues.
A year or so back I was gaming alot and the discconect was a huge issue, I tried everything to fix it (but mostly made it worse by moving splitters and attenuators), I tried diffrent routers, pluged the pc straight in, changed every cable, allsways still droped.
I got rid of my SB6141 (also noticed it was EOL), so I bought a SB8200.
The SB6141 would pretty much just reset on disconnect but with the SB 8200, I noticed the "T3 time outs " consistantly but not everytime it drops.
(I have no hard data but the only thing I can think that may slightly effect it is outside temperature.)
We finally had a tech come out and he said the issue was signal balance (I had removed a spitter, so it needed a bigger attenuator), he also said part of our problem is the cable amplifier is about 6 feet from our house.
He put a - 7db splitter (nothing coming off it but the modem) at the house, and a -9db drop at the modem. (Nothing else on the line, no cable boxes or anything.)
I have not changed anything since. This was at least a year ago.
The conneciton got a little better, less drops, but still there. (Also started paying less attention again, not gaming, the kids would complain everytime hulu lost connection every couple hours.)
Now my wife is working from home pretty often, and when it drops three times a day, its a big deal....
Today, She called comcast and customer service pretty much refused to help because we own the modem (SB8200).
Didn't give any other options, or help, just said she couldn't do anything because we own the equipment and it must be our equipment and suggested we look into getting new equiment "because the modem is three years old".... ( I will buy a CM1100 right this second, if someone on here thinks it will make my issue will go away.)
My concern is this problem will never go away, with the amp so close to my house they have to drop the signal a bunch to make my downstream within range, but that puts my upstream at the top of the range (or over). Then when it gets hot out or for some other reason I get spikes that put my upstream over (this is just my guess) .
In the past I used wireshark to document how many times I was losing connection, and also that I could still speak with my router and modem (192.168.100.1, execpt the times it was rebooting). I will use wireshark again, if it gets any worse, seems like its 3 or 4 times a day right now. (I feel like when its cold out it drops less and summer is coming).
I really need to solve this issue.
Any help, would be greatly appreciated.
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