I received two emails stating I had placed these orders. I knew I did not so I called the 888-936-4968 number that was in the emails and reached the fraud dept who claims they canceled them. I then called 800-266-2278 and asked the Customer Service Rep what address these orders were to be sent to since I knew it wasn't mine. She stated they would be shipped to<forums violation>. The Fraudsters used my phone number and the email address of<forums violation>. I thought the orders were canceled and then I received two texts stating welcome to Xfinity Mobile. This time I called 844-963-0011 and pressed 1 for orders that I didn't place and waited on hold for 15 minutes before I was told that there was nothing else they could do and that we have to wait for them to investigate the order in order for it to be really canceled. Very disappointed in Xfinity not looking out for the customer.
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