I called in to Comcast when I discovered I was no longer able to Record from my devices, through the streaming app. That was one of my favorite features, since i travel a lot and access my shows remotely. What bothers me most of all is that Comcast removed the feature with NO communication to people telling them what was going on. This is a deal-breaker to me and a reason that I, among many others, I’m sure, would switch service to another provider. This is based mostly on the non-communication from Comcast explaining the situation. I am positive that the call center personnel are not appreciating the calls coming in from dissatisfied and disappointed customers either. If they would have explained what is going on, I would be having an entirely different attitude.
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