PROBLEM SOLVED EASY FIX NOT THE BOX OR THE CABLE
I have a Samsung QLED 4k tv. Ive had the same problem as everyone. Kept losing the connection to the XG1v4 box. (4K)
I just had a Samsung tech connect to my tv and figured it out.
My tv was first connected to a 1080 box. The Samsung 4K TV’s have a setting (settings/general/external device/HDMI HD Color)that takes the 1080 picture and upgrade it to close to 4k.. That setting was on on my tv. You have to turn that setting off if you are already connected to a 4K box otherwise the boxes get confused.
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