Yes, obviously I bought it from Comcast. BTW one of the Xfinity Mobile “Supervisor” told me yesterday she’s going to call me today to give me status of the ticket which she opened a ticket in the system for advance repair team. No call so far, I guess you don’t have a fix for the issue.
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Visual Voicemail is not working on iPhone X, cellular is ON. I have tried contacting the Xfinity Mobile customer care few times and they have no idea how to resolve this, also the auto connect to Xfinity hotspot doesn’t work either on iOS 11. Please train your tech support so they can assist customers. They put you on hold while they get help from floor support and supervisors. And the supervisor are also clueless when it comes to basic issues with Xfinity Mobile backend issues. I have tried all the troubleshooting available on this forum as others mentioned similar issues with Visual Voicemail, troubleshooting such as making sure cellular data is ON and also resetting the network settings of iPhone. Xfinity Mobile is using Verizon network, I guess it’s better to switch to Verizon to get better technical support or another carrier. Xfinity Mobile support tells you to reach out to Apple, because they don’t know how to fix Xfinity Mobile beta version network. This is what Apple has on there website https://support.apple.com/en-us/HT201436
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