Since they did remove my post explaining my situation, which is the exact same in this post. I'll TL:DR it for you:
5 techs came out over the course of a month and a half and were all on repeat saying the same thing to me over and over.
My issue was never fixed, and I was forced to cancel and use a different ISP if I wanted the issue resolved.
Good luck! Cancel as fast as you can!
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