I have been having issues with center ice the past few nights. The channels just don't load and I eventually get an error message with the code XRE-03097, if I try streaming the channels online I just get a screen with vertical rainbow bars. I got a letter and an email saying that the package would automatically be renewed this year, but noticed it was not on my bill. I called and made sure that I was signed up for the package and apperantly wasn't automatically renewed. The agent tried signing me up, but it's still not working. I spent close to three hours on the phone tonight with different techs and the issue is still not resolved.
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