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About johnwayne98006
since
10-06-2017
10-24-2017
johnwayne98006
Frequent Visitor
11
Posts
5
Kudos
0
Solutions
10-21-2017
02:18 AM
I am not sure what does moved means here. I am getting more info and want to post here to continue the discussion. But found the title has been used by other content now. Should I post my new info to here or to the other one which does not have this original back ground here? Okay assume this thread still work. I am now back to Seattle area and found that with wifi turned off, I still can't get map service data, even switching off/on airplane has no effect. I then tried reboot phones. This time it fixed the LG X-charge phone. But the default Apple Map of IPhone 6s still shows "Internet connection appeared to be offline". Then I tried other map app Waze, and it works now, although it is slow on responses to route changes. So it appears to be the cellular data is generally slow or with long latencies causing timeouts in the Seattle area, with my two phones validated.
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10-18-2017
03:04 AM
@Mike: good points. I also had incidents with xfinity wifi connected but refuse to provide data, which adds to the uncomfortable usage experiences. Also I wonder if there is a good map for Verizon similar as the one for AT&T: https://www.att.com/maps/wireless-coverage.html . Browsed online and found plantty of them but none seems accurate.
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10-17-2017
05:20 PM
Mike: Did you try switching airplane mode on then off?
I didn't switch the airplane mode, but did turn off/on the celluler data section.
I tried to understand the LTE coverage better through coverage map, but the XFinity Mobile web page just gave a map like a big icon, no way to zoom in to specific region, and it desicribes the map as the result of combination of both LTE and WIFI. Do you have a suggestion on this?
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10-16-2017
07:38 PM
Hey community,
I've traveled to a small town (Leavenworth, WA) this weekend, and found that I can't download any map data on the IPhone while my wife is still using AT&T carrior with her IPhone and had no such issue. While the map does not work at all, the phone still shows LTE connected and can recevie emails and slowly browse Internet. The town has no any XFinity WIFI hotspots.
In summary, this trip (from Seattle to Leavenworth) showed AT&T service is always better, or at least not worse than XFinity. I tried to convince my wife to switch to XFinity but along the trip, we had several stops and when AT&T got no signal XFinity mobile got no signal as well. And the worst, in the popular tourist Germany town Leavenworth, she can use her IPhone map service to walk around with no issue, while I can't get my IPhone map work at all!
Do you guys experienced the same or differently?
Thanks!
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10-16-2017
07:10 PM
1 Kudo
Another follow up call made since I felt the discrepency is too rediculous. This time the agent gave me quite close figure:
1) iphone line had 400+ records and the summary is 75MB (49.5MB read from phone)
2) LG x-charge line had 85 records and the summary is 27 MB (19.5 MB read from phone)
She think the agent in the first call gave the figure of the second line as first line , which at the time was 78 records and 16 MB, which looks reasaonable. But she had no idea why the agent in my second call gave different results(124MB and 84M .
The total thus added to just over 100MB, which end up charging as $12 for 1 GB. Thus it appears some gap between phone and their system, but not that big difference as I reported earlier.
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10-13-2017
09:28 PM
Okay. I finally got the figures.
Today I called Xfinity Mobile service again. And the agent does have the total numbers in MB for my two phones. It appears from service side the number is higher than phone side:
1) Iphone 6s: 84 MB (49.5 MB reported from phone)
2) LG X-charge: 124 MB (19.5 MB reported from phone)
So it is not accurate reading through phones at all! And since I did use more than 100 MB in last billing period so it triggers By The Gig plan.
BTW, the second phone should read as 0.2 GB but it didn't happen, this is a new myth to me but I won't both with it!
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10-12-2017
07:06 PM
1 Kudo
As the follow up, I've contacted Xfinity Mobile customer service, the agent helped pulled my data usage for my iPhone, the records only contains the detailed usage in KB, so I had to let him read me through the records (total 78 lines of records), and did the calculation offline. To my surprise, the total number added up only to 17MB, which is far less than the number booked from my iPhone 6s (49.5 M . This leaves the 0.1 GB game still not resolved. I will contact them again for the other phone's data.
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10-07-2017
02:08 AM
1 Kudo
I just checked the iphone 6s, it logged 23 MB on the System Service part. The rest part consumed 20MB+ in summary, and this comprised the 49.5 MB in total on iphone, which still makes sense to me. BTW, I didn't update to OS11since I heard that it is not good for Iphone 6s.
I will do more home work and check with XFinity service. At least I now understand that the 1 GB data is also shared with two phones, which meet my expection.
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10-07-2017
06:03 PM
1 Kudo
To all who had referred my post previously: my bad that my description led to misunderstanding of the numbers. I actually have first phone with 13 MB, and the second phone with about 50 MB, so the total number was rounded to 70 MB, which means each one is far from 100MB reading from phones, though I don't know if there are hidden traffic from OS.
My first phone is LG X-charge, second is iphone 6s.
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10-07-2017
12:44 PM
1 Kudo
I bought two lines. From one of the cellphones I managed to only use 13MB and the other about 70MB show from phone manager. The total should be less than 100MB. But the current cycle activities shows like this:
1st phone: 0.1 GB
2nd phone: 0.1 GB
and totally charged $12 for 1 GB.
That translates to if I have two phone then regardless how little I use it will charge $12 as 1 GB usage in default.
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10-06-2017
03:46 PM
I bought two lines. From one of the cellphones I managed to only use 13MB and the other about 70MB. The total should be less than 100MB. But the current cycle activities shows like this:
1st phone: 0.1 GB
2nd phone: 0.1 GB
and totally charged $12 for 1 GB.
How to explain this? Does that mean if I have two phone then regardless how little I use it will charge 1 GB in default? What if the total usage is greater than 100MB but each phone are consumed under 100MB? Will it be treated as 0.2+0.2 and charge 2GB for both?
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