This really ridiculous on how many times i have called and explained to an employee working for comcast that you can not block someone from watching your stream app, i im on hold for the 6th time waiting for security to fix the problem. You cant just change the password. Once the app is downloaded you no longer have to enter a password the app will automatically open if you do not log out. I am sick and tired of going on demand and seeing that some else has already watched the show that does not live in my home. I going to ask comcast for the last time to resolve the situation and block unwanted users or you 2 can split the bill. Im paying for someone else to watch tv. I font care how you fix it just fix it. And came up with the dumbest idea to still allow someone to access the password on the screen saver of the tv. What is the point of having a password if some can just come speak into the remote and retrieve the pw. It dont make no sense that you have to call 15 times for the same reason to get something resolved everytime i call. And yet im still on hold for over 30 minutes now. Smh
... View more
All of my services have been out since Monday 11, 2017. I live < Personal Information >. There is absolutely no excuse that I can call comcast and their Internet is working but the paying customer's service has been out over 72 hours. School has been out and I am unable to call my child from work, nor is he able to use the Internet for Netflix, or firestick. The alarm system is useless if it is not keeping my child safe or my home. 1 or 2 services not working maybe but all of them? I do not wish to sit in the house after work with out cable and nor does my son. I have been lied to twice about it being turned on by a certain time. This needs to be fixed immediately! !! I really hate this company and can not wait to change. Att customers never lost service in my area. < Personal Information>. and stop telling your customer service people to tell the customers anything to get them off the phone. This outage lie is bull, all the money this company make you would think you would have better equipment and towers to fulfill the service for the customers or better employees to solve the outage problem. I bet the people in corporate and employees service is on.
... View more