I received a self-install kit today but one of the boxes refuses to "activate". It's an XiD-C. It gets to the point where it asks me for the last four digits of my phone number and then it starts "verifying your information" and after a while it dies with error code XRE-00294
There's a box with the error code. it says "Let's try that again. Sorry we're having some trouble." and gives me the option to "try again". So far I've tried everything I can think of. Trying again, pulling the power, booting the box and trying again, and again, and again. I've also changed cable "outlets" as well to make sure it wasn't a signal issue on that specific cable run to the room I'm putting it in.I even manaully entered my acct number and phone number as well. Nothing has worked so far. Two of the other X1 boxes I received have worked perfecly. (haven't tried the fourth one yet)
I even tried calling and had the automated system send the reset thing to the boxes. Didn't help.
While googling I found only one other mention from a few months ago about an XiD (in that case an XiD-P) with the same error code. Guy said a tech came out, replaced the XiD and the new one worked fine. So I'm wondering if I should bother trying to get this XiD-C working or just swap it out for a new one when I return the old boxes at the service center?
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I preordered a Samsung Galaxy Note 8 on Monday. I received the "we got your order" email then yesterday received a "We are preparing your order" email. The problem is my order disappeared from the status dashboard yesterday. It's just gone. Is my order still being fulfilled?? I'm a bit concerned about it. Any help would be appreciated.
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