My Experience with Xphinity, during IRMA-
Every time the wind blew in the beginnning,
1/ I would have to reset the Box and The Modem.
2/ Then about 30 minutes into the Tropical storm part, the internet went out. NO TV- NO Service @ All.
3/ Came back on around midnight for approx 30 minutes, We then had TV service and could see the Hurricane Coming towards Naples. ( Im in West Plam Beach)
4/ Then the Internet went out- NO TV- NO Calls OUT or In. Noda. Nothing.
5/ The PROVIDERS should be regulated to "Provide a Built in device, that Allows you the consumer, to whatch Didgital TV" with there equipment in the case of Lose of internet Service. This to me would be sinceble And do-able. " Bose" has a antena built right into thier Electric Line.
6/ I dont expect Miricles, As if the power went off. BUT- The Provider should really consider US sitting Waiting, With NO TV vs Having TV service. Just to see were the storm is.
7/ The Contact for xphinity refers you to the WEB. How STUPID IS THAT. If you dont have internet, HOW CAN YOU GO TO THE WEB.
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