Dude, are you actually kidding. Are you serious. EVERY OTHER PROVIDER IN THE WORLD ALLOWS THEIR CUSTOMERS TO STREAM REDZONE. WE ARE PAYING FOR IT, LET US WATCH IT. What is wrong with you? I'm not sure if you understand the gravity of your own incompetance... I can't authorize my PS4 to watch the service that I pay for. I can't use my laptop to watch the service that I PAY FOR.
"It takes two parties to negotiate." And every other provider in the entire world has negotiated successfully with the NFL. You're acting like you're the reasonable ones, and that the NFL won't negotiate with you. How did literally every other provider in the world negotiate a deal? Is there the chance they actually understand the value of their customers? "It takes two parties to negotiate." I want to know, what does that make you guys? That's right, absolutely useless. Worthless. Pathetic.
Really successful negotiating you guys are doing. Congratulations. A lot of progress these ongoing meetings for the past how many years? What, you guys are too good for whatever deal that was good enough for Verizon, DirecTV, AT&T, and even every little local provider across the entire country and probably across the world? The length of the list of providers that allow this basic, fundamental service is as genuinely astounding as your incompetence. Whatever value you're hoping to gain from negotiating, I promise you're destorying many multiples of in brand equity and customer loyalty by being THE ONLY PROVIDER THAT DOESN'T LET US STREAM THE SERVICE THAT WE'RE PAYING FOR. It's genuinely inconceivable that you don't understand that.
And it's not like you don't have the capability to do it, because you're offering us access to the live stream through the app as long as we're on our home Wi-Fi network. Here's a weird idea, WHY ON EARTH WOULD I NEED TO DO THAT IF I'M AT HOME? IF I'M AT HOME I CAN JUST WATCH IT ON TV. THAT'S THE WHOLE POINT. I'M NOT AT HOME, YOU'RE JUST DELIBERATELY PREVENTING ME FROM USING A SERVICE YOU CURRENTLY HAVE THE CAPACITY TO PROVIDE IN THE ONLY WAY IT WOULD ACTUALLY BE REMOTELY USEFUL.
You guys are literally the cable company from South Park. Unfortunately for you, there are other options. You've not only lost a customer, but you have created for yourselves a vociferous opposition. Given that you're operating in a dying industry, you'd think you guys would actually try not to actively infuriate your customers.
Reap what you sow.
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