I am unable to send you a PM, so i will try to write in here what type of speeds I'm getting.
first the details:
modem: Arris SB8200 docsis 3.1
wired connection (CAT 7)
I called the lady yesterday and I went from the 150mb to the Gigabit plan..But ever since they upgraded my speed i have tried many speed tests (www.speedtest.net) with results that don't appear to be "gibabit."
The ping is always around 11 or 12 ms
and the speed (yesterday) was around 200/40. Today it went up to 400/40. I've been doing the speed test pretty often...maybe every 2 hours or so but nothing has changed as of today.
I'm in Jacksonville FL.
Is there anything you could do to see if everything is ok here?
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