Does anyone know if this issue is being looked into? Unable to manage Xfinity MyAccount if you are a netflix customer with billing through xfinity, this has been going on for me for about 1 month now and Xfinity doesn't seem to want to fix it , I even had xfinity remove netflix from my account so I can pay for Netflix seperately the error still exists, when trying to goto MyAccount>>ManageTV>>add/manage premium channels, this also happens anytime I want to change or update service.
I am currently receiving the following error
Hi, it looks like you are a Netflix customer.
Please call us at 1-800-XFINITY and we can help.
The tech then did a modem refresh which did absolutely nothing but end our conversation on messanger and rebooted my modem.
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