Hello. I switched from an Internet-only plan to another Internet-only plan that included Streampix and HBO for a year. Streampix isn't that easy to use, but I digress. Anyway, I now get a $7.00 broadcast TV fee. I tried Chat Support and they said it is because of the Streampix service, which honestly doesn't make much sense to me. Also, when I go check my account online, it says I have TV and Internet services, including 30 Basic TV channels. That was never mentioned to me. Do I also get cable TV channels, even if they are basic, if I happen to split my Internet coax cable and send one to the TV? I don't have a cable box or anything plus I didn't have TV with you guys, before.
Can anyone clarify this for me? It feels silly to pay a $7.00 broadcast TV fee but I'm also confused as to whether or not I'm getting basic channels over coax that I don't know about. Internet plans used to be simple: you selected a speed, and that was it.
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