So, I ordered Xfinity mobile on JUNE 14. Still waiting on a phone to be shipped. It used to show a phone with an IMEI # on my account page but that has disappeared. Can't proceed to activate a phone I haven't yet received. I originally received a tracking number, but FedEx never showed receiving the pkg. Then 3 days later I got an email thanking me for the return (for the phone I never received???) I have chatted 3 times and called once. They all end up saying be patient and wait. Looking at other posts in this forum it's obvious some have actually gotten phones and some quite quickly. What's up????????? I asked about cancelling the order, but they said I had to first send back the phone that I haven't received?!?!? AGH!!!
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