Go into your xfinity account to the voice settings and go to call forwarding and look for any advanced call forwarding link. You should find a place where you have all your calls concurrently forwarded to the phone number that was provided to you when you signed into NOMOROBO. Delete that call forwarding number. Then, log on to your nomorobo account and navigate to the test area. When you test if nomorobo is working for your home phone, you should get a test result showing it isn't working.
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Yes. I have same issue. App on android tablet tells me I'm not subscribed to voice2go. I know that! The problem is that the app doesn't let me subscribe. Have un-installed, re-installed app several times. Have worked twice with support (via chat, then via phone). They've verified that my account entitles me to have and use voice2go and have found no problems that should preclude subscribing. The problem has been escalated to the "national" troubleshooting team with a trouble ticket#. If I hear back (supposed to hear back in 2-4 business days), I'll post follow-up. From reading this forum, lots of people are having problems with the app both on iOS and android platforms. I suspect some code in the recent updates to both operating systems are incompatible with the existing versions of the Connect app. We'll see.
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