I've been trying unsuccessfully for weeks now to get into a live chat with support. The spinning wheel just won't stop spinning. I am encountering the very same error every single time I try to use my Comcast Xfinity Log-In information to attempt to gain access to the Fox Sports GO app. The error is as follows:
"We're unable to verify your access to Fox Sports GO. Please try again. VALIDATE_INVALID"
I've troubleshooted with the FSG support staff until we were both blue in the face to no resolution, so they said I should check and see if this is a comcast/xfinity problem. What am I doing wrong?
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