Update: Tech came out today, 6/19, and recognized many many problems left behind by other techs or that they didn't notice. Fanatasic performance by this tech, should get a raise for the work he did, even traveled 30-40 mins out to my house, A+ from me for that dedication. Turns out there was a "trap" installed on my line and the tech said it throttles my connection, he removed it and fixed up old wires that were degraded, also recommended to use Motorola or Linksys instead of NetGear. Will update this forum if any other issue persists, otherwise, the issue has been solved for now.
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I have been having connection issues ever since I've gotten Comcast (3 Years). I've replaced the modem/router 3 times to no avail. I've had multiple techs come out and never been able to diagnose anything, wondering if any of them even had prior training as all they did was walk around and see the internet was on for a solid 5 seconds and called it working and left. It's irratating to have to pay for a service I can't even use. Here are screenshots of my modem's connection, I know things need to be fixed as it is clearly visible, but the techs can never figure it out.
Modem/Router : Netgear C7000v2 WiFi Cable Modem Router Bundle
If anyone can give me some guidance on what to tell the techs to do, that'd be wonderful.
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