Comcast data meter reset for March around 4pm on 2/28/17 and by 1:17pm the folowing day says 436gb used. 30 minutes later jumped to 484gb.
No online activity at this time. Xbox one was copy files ftom its internal hard drive to an externaly usb 3.0 hard drive . No cloud usage for this process. When I got home a couple hours later it was up to 571gb.
Using ARRIS SBG6700-AC WIFI Cable Modem.
WiFI is set to WPA2-PSK (AES) for both bands. Any Mobile devices that use the home wifi were turned off. The XBOX One is connect via ethernet cable.
Call both COMCAST "Security" and Service, they could not tell me not dam thing. So much for service with issue.
Tried when customer support said - Reconfigured the WIFI to a new set of SSID's (set to No broadcast) and new keys. Also set ecryption to AES-TKIP. Did some downloads for one of the smartphones which totaled around 1gb. This morning it was up 596gb (better any way).
Comcast seems to have my apartment address confused with the unit below me. Not sure if the is the cause. Will Continued to monitor but do not trust comcast data usage meter since it gives no break down either by device or Data type being passed thru the modem.
1 No guarantee of accuracy or transparency 2 They exist solely to price gouge users 3 Discourage cord cutting and limit innovation 4 No market recourse for broadband users
Bottom line if you want to charge me for Data usage as utility then Comcast should do the following:
This is where Internet companies violate FTC, state consumer protection, and weight-and-measures standards or regulations all over the place. You cannot charge for a metered commodity without having that meter registered, calibrated, and available for audit at any time. Data transmission is most certainly a commodity. 1's and 0's are all the content there is and the other attribute is rate which is also a meter. To do this within strict expectations of weights-and-measures best practice, your account should have a serial number of the running GB you use. Each bill then merely prints the starting and ending serial number. There should be no hard reset and blackout on the meter. You should be able to audit its progress at anytime.
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