About shanda5303

I had to call and ask for billing dept then told them about the error message then request that they update my billing to reflect the upgrade of channels. That fixed the problem. ... View more

I'm getting the same issue. I upgraded from 220+ channel line up to 260+ line up and after 5 hours I'm still getting "Were still updating your account." I've restarted several times with no help and tried to do a system refresh but it won't let me. How can I access my new channels? ... View more