@Dcmanryan wrote: My App is clearly using data. Here's the story. I have Xfinity internet and it was cheaper to get it with some channels and a TV package. I have never hooked up my Xfinity TV box as I get TV in the home by other means. I do have one room with just OTA antenna and thought this app would be perfect. My Google router though shows it is using data and so does the Xfinity My Account app. I made a call to Comcast on 2/1 and went through several people who had no remedy and had to explain to all but one what a Roku, let alone your app, even was. It clearly says the app does not use the internet connection but that is clearly not my case and have 15gb of data used towards my cap to back that up. So.....Does my cable box have to be hooked up for me not to be charged data? Hopefully this forum can help as calling in was a waste of 45 minutes and I still have not been called back as promised. Not happy.
I thought it was just me so that's a relief... Well, it is in beta after all.. If the developers can take a look into this and fix this so data usage coming from the Roku Xfinity TV app isnt counted toward our 1TB cap would be much appreciated.
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I know that the FAQ says that using the Roku Xfinity TV app does not count towards the 1 TB usage limit, but since installing the app, i've noticed a substantial increase when viewing my usage on my account. Since data is going thru the router, how does Comcast distinguish data from the Xfinity TV app and other Roku apps so it doesn't count toward my limit?
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