I visited the Comcast site, and picked up and just installed a 'new' X1 system with 3 additional connections. I had to return the DVR/Main unit because it had a noisy fan motor - I also had one defective remote.
I travelled another 10 miles to return/replace the DVR and pick up a replacement remote. The main DVR unit and 2 of the remotes are woking fine, but the third unit takes a while and then displays the RDK-03036 error. I swapped units with a 'known' working unit and no luck. I also pulled a spare TV and tried to connnect it but got the same error message.
My assumption is that there is a bad connector/cable. NOTE: the cable/splitter in question is located outside our house and runs along a corner of our home. Also NOTE: one of the systems on this split IS working.
Is this a Comcast issue/problem, or do I have to pay for support/cable/spliiter?
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