yes. I have had this happen with my system over the past few weeks. I pay sooo much money for the optimum speed, etc., only to be frozen. Super slow modem gateway reboot as well - up to 8 minutes for the reboots. I too, had the utopia.net resets. Information search yielded nothing until these posts. My comcast service has been deteriorating (in both delivery and customer service intel) over the past 6 months; with this last month being the worst for slow (incredibly slow) access and troubleshooting time spent. I look forward to knowing the solution as well. thank you.
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