On 12/13/18 I got my last e-mail in my xfinity account. I use Incredimail to check my e-mail but it no longer works and just gives me "-ERR malformed command o5-v6mb712644148ybk".
If I log onto Xfinity it says I have 99+ e-mails and then it tries to connect me, it says "we are loading your e-mail" then it goes back to the main page. Sometimes it says something about the appsuite but nothing ever happens, the results are always the same. I have a backup account that's gmail that I used to add my phone number to the account because I have been also the target of an e-mail hack through gmail. I was able to successfully add to my comcast account through my gmail. Maybe the hackers are in my comcast e-mail, I don't know, but the passwords the same. Any help is appreciated.
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