Actually, I wouldnt be solely on my tablet or phone or laptop. And I once again reiterate, that is what you have login credentials for. How many people are really sharing it with everyone they know? And here's the solution, you limit out of network use to a certain number of devices. It's that simple. The fact that Comcast isn't even entertaining it as an option is completely ridiculous. Really, how much are you losing out on when someone shares credentials with a family member anyway? You're already charging, quite frankly, a small fortune for your services, but I can't take a Roku stick with me while I'm at a work apartment all week and watch the Comcast I already pay dearly for? I have to use my laptop instead, or even better, take a second computer with me? Stream from a tablet? They all seem redundant to me. If I can play it on my computer and tablet then why not just have me log into the Roku app and use that out of my home network as well? I have waited more than 7 months for you to get this done and you've completely buggered the whole deal. Consider yourself canceled.
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Did you read the last line of your reply? It clearly says "you can watch select On Demand and Live TV programming as long as you’re connected to WiFi. All you need is the free TWC TV® app and any approved device (smartphones, tablets, laptops, etc.)."
And you know why TWC lets you watch those things on any given WiFi? Because you're LOGGING IN and paying your cable bill to have those log in credentials. It shouldn't matter where I am, if I have a username and password to confirm I am a paying customer, I should be able to watch what I'm clearly paying for anywhere I please.
That's where Comcast is completely buggering this whole thing. From the Roku app to not having contracts with many of the other apps & channels like Starz or getting rid of the Xbox app. If I have log in credentials and am paying a bill I should have rights as a paying customer. Instead they are telling everyone that if they aren't sitting at home on their home wifi then they can't watch. How did I get that username and password if I don't have an account? Sure, I suppose there are going to be some people who will share their credentials with a couple friends and wow, really Comcast, is that breaking the bank here? Is that really your reasoning for screwing up this whole ordeal for so long? Because its a really pathetic excuse. You could always limit the number of external devices that can be simultaneously used maybe? Or here's an idea....at least let me use apps I'm clearly paying for with my subscription. Every small and obsolete cable company in the country can make it happen, but not the Goliath. They have enough money to not listen to their consumers. Pathetic.
Hearing that I won't be able to use my Roku while traveling on business, or just wherever the heck i please, means that I am leaving Comcast. Immediately. Good Riddance!
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Every other cable provider in the country is on the list for almost all the Roku apps, except Comcast. Because God forbid you might get to watch a show you pay out the nose for without shelling out an extra $10 a month for another set top box. They might not be making enough money off you already! Not even MTV, Comedy Central, Discovery apps work with comcast. Basic cable stuff and you cant even sign in with Comcast to watch it. Leave & I bet you never look back.
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