@Catrachos wrote: I have this issue as well. Just in the last week or so. Very heavy echo and only on ABC shows on cloud recording. Do not have descriptive or SAP on.
what PC operating system and browser are you using?
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This forum is a complete waste of time. Comcast Support has been anything but supportive.
HOWEVER, I have found a solution to many of my remote viewing problems. I have come to believe that Xfinity Stream does not handle WIFI communications very well. I did show 2 bars out of 4 for WIFI, and Comcast's own speed test showed 25-30 Mbps. This was while renting Comcast's own Cisco modem/router/wifi with telephone service. This should have been just fine for viewing, but it apparently was not.
I bought a cable modem and separate wireless router, and Comcast bumped my speed of 105Mbps to 250Mbps when I went to a new plan. It also cost significantly less per month for the new plan, and without paying rent for the modem/router.
My problems have gone away. Xfinity Stream works like it is supposed to. Doesn't drop connections (Stream was the ONLY app to do this), jumps forward and back at my command, and doesn't hang up with the forever-rotating symbol of being a pain in the bottom.
My conclusions: Xfinity Stream doesn't handle WIFI communications very well, but it does OK with a better signal and faster WIFI. This shouldn't be a problem for Comcast customers, but it is. Comcast's testing apparently doesn't include modestly marginal conditions.
It "ONLY" took me 45 minutes with a tech to install the new equipment (imagine how much less it would cost Comcast if they had a better, faster system to do this). I bought a Netgear CM500V modem (with telephony) and an ASUS RT-AC86U wireless gateway. I get 300 Mbps down and 24Mbps up from my ethernet connection to my computer, and about 260Mbps down and 24 Mbps up with my iPhone 6 at a range of about 80 feet, through three walls.
This speed is massive overkill for a single video stream, but it seems to cover up the problems of Xfinity Stream. This solution may not be available to you, and it may not work for all of you, but it did for me. I also got the speed upgrade and all the movie channels for a significant discount over my previous plan, just by asking about it.
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