Hi, Comcast Dan. I've noticed that during the past week, I'm being asked to name my device every time I sign in to watch Xfinity TV streaming. I used the same PC-to-TV device, but I have been clearing cookies from the browser on exit. Do I need to allow cookies to accumulate in the browser? I haven't got an 11700 error message yet, but I am expecting one if the service requires me to name my device each time I sign in. Thank you.
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I have the same problem with my setup in Tallahassee. My internet connection is fine, and I can watch many channels on the Xfinity TV online platform (X1), but I cannot watch the CBS HD channel 433WCTVD; I get a screen message that says "Attempting to Resume;" then, "This Video Cannot be Played . . . Error 102100.5." So it's Error 102100.5, and it pertains to only one of the HD channels I normally would watch. I'm able to watch other HD channels online, just not this channel that's in my lineup. I've already spent hours with online chats, etc., and I'm not willing to take that chunk out of my day to have the same outcome recur. I can still watch the SD CBS channel. Not so great for ball games, since the screen is truncated on the ends, but c'est la vie. I should add that this problem occurs whether I'm using the Windows Edge browser (Windows 10) or the Firefox browser.
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