About DarknessFalls

DarknessFalls · ‎04-23-2019

I had an S8+ that I puchased from Xfinity and I just puchased the S10. My partner had an LG from Xfinity which he dropped in some water so I wanted to give him my old S8 since there was nothing wrong with it. I called to make the switch and was told they could not activate my S8 on his line because your computer system has that option disabled. WHY? It is a common practice done on EVERY other carrier in the US.

DarknessFalls · ‎10-28-2017

I figured out the solution for my problem despite their efforts. I had 2 accounts under my name, one was closed due to a move. I called them and had that account permanently removed from association with my active account and voila, no more error. It took 2 days to get that done on their end. Hope this helps.

DarknessFalls · ‎10-15-2017

I get this error 95% of the time when I try to stream to any laptop. It just goes into a loop of "connecting to ent exp" to "adding device" to "Sorry, you need to log out and log back in" Log back in and it starts again. I spent 2 hours talking to 8 different techs. One even tried on his computer and got the exact same thing there so it definately is not a problem on my end. Another tech told me that It was meant only for portable devices and a windows 10 pc using Chrome browser was not supposed to be able to stream. I wish you folks would get your act together. Maybe I should only pay 5% of my bill and say the other 95% is incompatable with your service. Just a thought

About DarknessFalls

Unable to BYOD with S8+ purchased from Xfinity?

Re: Error xacsa.provision.accountMismatch: RemoveD...

Error xacsa.provision.accountMismatch: RemoveDevic...