I was on the phone for 1 hour and 15 minutes trying to get this resolved. I upgraded - I thought - to a plan that would give me better streaming for a room that wasn't receiving well, so with that, ID was taken off. They didn't inform me of this channel being not available with the new plan. They said it was the same channels. I like others here on this feed, watch ID everyday and now it's gone. I can get it back by canceling my contract and paying $33 more a month? Are you kidding me? I've been with Xfinity/Comcast for 20+ years and this is no way to treat a loyal customer. So aggravating being on the phone that long, being transferred 3 different times and even speaking to the "loyalty" person which got an ear full from me. No help what so ever. Just wanted more money and wasted 1.15 hours that I'll never get back!
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