I have tried to have my iPhone a unlocked now is the 27th day. Every time I call they seem to create a new ticket and every time a new ticket is created and tell me it’s 3 to 5 days. I asked for a supervisor and got a lead name Jerry and he said he was the highest person they can help me. They refused to connect me to somebody you can stop what they’re doing and unlock the phone did you say have to wait 3 to 5 days for each new ticket created. This is absolutely unacceptable I am so frustrated and have no idea what to do at this point can anyone help?
... View more