On my 3rd phone call right now (been on hold for 35 minutes) with Xfinity Support and nobody can figure it out. It was working totally fine the past 2 years, then I got the "We want to upgrade your experience..." type message and when it came back, I got the "Error ftde.provision.accountMismatch". I have also gotten a message with something to do with SAML.503, but the analyst on the call had be close Firefox again.
I have tried clearing all cache and cookies, tried 3 differnet browsers and 2 different computers. Friday I was told that there were issues from the upgrade and it should be resolved by 9PM Friday night. As of now, Monday evening, it still gives me the same message.
... View more