Hey, I have my one main DVR, then 3 extra boxes. All of the other boxes are not being used at that time, so I am not sure. I am going to try and run around the house tonight and check all the boxes when this happens. Wierd thing though, I woke up this morning and turned my TV on and the blue light was on the box, but no cable. All other TV's were working, but my box wouldn't even come up. I restarted it and the main screen, please wait blah, blah, blah, came up, but never cable. I am thinking my coax cable might be bad. I am going to run by the Xfinity store by my house and see if they'll give me a new cable.
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Ok, so I have been having this problem for months now. I have exchanged the box out twice with my local Xfinity store and they are lost as to the cause. I have now had 2 separate technicians to my house and they fix it for a few hours and it starts happening again. So, I have the X1 platform in my house with internet, telephone and security. My upstairs bonus room TV has, what I believe the technician called, and XD3 box, which was changed from an XD1 box. I work nights and get home around 1 or 2 am. I turn on my TV and it works for approximately 10-15 minutes and then the box shutsdown, almost like its rebooting, but it never comes back up. I try restarting the box multiple times and it never restarts. PLEASE HELP!!
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