Everytime we rent a PPV movie and about 1/3 of the times that we watch VOD the movies are pixelated & choppy on playback, almost like a badly scratched DVD. If we attempt to watch the PPV movie the following night it will work fine, but that defeats the whole purpose of VOD.
We've tried power cycling the X1 box, as well as the satellite box in the other room. This does no good. I have checked all connections, both inside the house & where the cable comes into the house. All connections are good.
The X1 settop box does seem to run really hot, so I would not be surprised at all if it has issues.
This is an incredibly frustrating issue that I would like to resolve ASAP.
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