It looks like I found my issue with viewing Netflix 4k inside of X1. I was looking at the documentation on my TV and it looks like only 3 of my HDMI ports support copyrighted content. Of course the one HDMI port I had my XG1v4 connected to did not support copyrighted content. I am not sure how that all works but after moving it to one of the support ports I can now view UHD content inside Netflix.
I know have another issue where if my TV is off for a while (like overnight and while I am at work) when I turn it on I get sound but no videw. I have to reboot the XG1v4 to get it work. Anyone having that issue? I have not called finity yet since I just noticed this the past two days and was not sure if they pushed an update to cause it the first time. FYI I did not notice that issue when I had it connected to the other HDMI port, I may swap back just to see what happenes.
I hope this post helps.
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Guys I just got my XG1v4 box yesterday. I got it installed and setup, I did have to change the video display to 4K 60Hz (default was 1080p). Regular TV looks MUCH better, my guess is it is upscaling it. I can view 4K OnDemand Olympic content inside X1, I watched the Opening Ceremony. That looked great also.
I still can not get the X1 Netflix app to show UHD content (I only see HD). I rebooted my box and reloaded Netflix inside the app. If I run the network speed test inside the Netflix app it shows 49M. If I run Netflix from my Sony TV app or even on my Apple TV I can view 4K content, that proves that I am paying for UHD and my TV supports it. ;) I did confirm my account allows UHD also by looking at my subscription.
If I use the YouTube app from X1 I can also see 4K content and it looks amazing.
So I am 99% sure the issue is with the Comast Netflix X1 App (TV and cable look to be good). Any ideas why that would be or how I can resolve this?
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