I keep getting an error message (XRE-22-SRM-8001). I called Xfinity, and the representative reset my box 3 times. I also reset my box twice. It lets me go to VOD, and select my program but then it just looks like it is loading and then gives me this error message. The representative told me it had something to do with the old platform and that it would be fixed within 30 minutes....this was 5 hours ago. I checked my cables as well. Does anyone know how to fix this?
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